Find answers to common questions about our short-term rental management services.
What types of properties do you manage? +
We specialize in managing a wide range of residential properties in Melbourne suitable for short-term rentals, including apartments, houses, and townhouses. We focus on properties that meet our high standards for guest experience.
How are your management fees structured? +
Our fees are a percentage of the gross booking revenue, ensuring our success is directly tied to yours. We offer competitive rates and transparent billing with no hidden charges. Contact us for a personalized quote.
How do you ensure property security and guest vetting? +
We implement strict guest vetting processes, including identity verification and review history checks. For security, we recommend smart locks and can advise on additional security measures. Your property's safety is a top priority.
How often will I receive payouts and reports? +
Property owners receive detailed financial reports and payouts on a monthly basis. Our reports provide a clear overview of bookings, revenue, and expenses for complete transparency.
What if my property requires maintenance or repairs? +
We proactively manage all maintenance and repairs. We have a trusted network of local contractors and will handle minor issues promptly. For larger repairs, we will always consult with you before proceeding.
